Refund policy

Thank you for your purchase. We hope you are happy with your purchase. However, if your not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Contact us

If you have any questions on returning items to us, please contact us:

Craft Lighting, Unit 8, Ebor Court, Randall Park Way, DN22 7WF.

Sales@AELiquidSolutions.co.uk

 

We offer a 30-Day return policy for eligible goods sold, this excludes original shipping costs.If item was bought in with a discount code only amount paid will be refunded.Cost of shipping item back will be at your expense unless item is faulty.

• The item must be returned for exchange or refund within 30 days of original purchase.
• The original manufacturer's packaging must not be damaged.
• Item must be returned with original invoice or sales order.

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the order you want to cancel has been shipped, the order cannot be canceled. You can return the item for a refund.See our Returns Policy.